Orders & Returns
We will happily refund items within 7 days of receipt, providing it is returned in its original packaging with no signs of use or misuse and also that the item was not a free plus shipping special offer. Items sold as free plus shipping are not eligible for return.
Because most of our products are hand-made and created at the time of order, our shipping times are typically 3-4 weeks from date of order.
USA, EUROPE AND REST OF THE WORLD RETURNS
Please use the contact us form and select returns from the drop down menu detailing your return. We will contact you shortly after with return instructions.
Please ensure that you clearly mark the goods as returned goods on any customs or postal forms. All returns must be sent by registered mail. We will refund the total amount you have paid for the goods except postage and packaging.